FAQ

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SIGNIN

Follow the steps below to reset your password: 

1. Click "Forgot Password?" in the log in page. 
2. Fill out your email address and click "Send Password Reset Link" 
3. A confirmation email will be sent to your email address. 
4. Log in with the temporary password in the email and change the password.

Follow the steps below to reset your password:

1. Log in and click the "My Page" icon on the upper right side of the page.

2. Click "My Account"

3. Input "Current Password", "New Password"

4. Click "Change Account Info" to complete the password change.

Follow the steps below to change your personal information:

1. Log in then click the "My Page" icon on the upper right side of the page.

2. Changes can be made in the "My Account" section.

SIGNUP

You can sign up by creating a new Kmall24 account using your email address or by using your existing social media/other web account.

E-mail Verification
Click the "My Page" icon on the upper right corner of the page, then select "Join" and fill in the information to create an account.

Social Media/Other Web Account Log In
Click "Sign In" on the upper right corner of the page and choose from "Gmail"